Refund Policy
Last Updated: September 12, 2026
Thank you for shopping with NONDADON. We want our customers to have a positive experience when purchasing music and other digital products from our website.
Because our products are primarily delivered digitally, different refund conditions apply than those for physical merchandise.
Digital Music Purchases
Digital products sold through this website may include individual songs, albums, downloadable audio files, and other digital content.
Due to the nature of digital products, sales are generally final once the digital product has been downloaded or access to the product has been provided, except where a refund is required by applicable law.
We encourage customers to review the product description and order information carefully before completing a purchase.
When We May Provide a Refund
We will review refund or replacement requests involving legitimate problems with an order, including:
- You were charged more than once for the same purchase.
- You received the wrong digital product.
- The purchased file is corrupted or cannot be downloaded.
- You paid for a digital product but did not receive access to it.
- An incorrect charge occurred because of a technical or payment-processing error.
When possible, we may first attempt to correct the problem by replacing the file or restoring access to the purchased product.
Change-of-Mind Purchases
We generally do not provide refunds for digital products simply because a customer changes their mind after the product has been downloaded or made accessible.
This includes accidentally purchasing music that the customer later decides they no longer want, unless otherwise required by applicable law.
Unauthorized or Unrecognized Charges
If you do not recognize a charge from our store, please contact us as soon as possible before filing a payment dispute or chargeback.
We will work with you to identify the transaction and determine whether an error or unauthorized purchase occurred.
YouTube and External Content
Some product or artist pages may contain links to YouTube music videos or other third-party websites.
Unless specifically identified as part of a paid product, external videos and links are provided for viewing or promotional purposes and are not considered purchased digital downloads. Availability of third-party content is controlled by the applicable third-party platform.
Requesting Assistance or a Refund
To request assistance with an order or ask us to review a refund, please contact us through the contact information provided on this website.
Please include your name, email address used for the purchase, order number, product purchased, and a brief explanation of the problem so we can locate the transaction and assist you.
Approved refunds will generally be returned to the original payment method. Processing times after a refund is issued may vary depending on the payment provider or financial institution.
Policy Changes
We may update this Refund Policy periodically. Any changes will be posted on this page with an updated revision date.
Nothing in this Refund Policy limits any rights or remedies that cannot legally be excluded under applicable consumer-protection law.